Illustrated "Everything Will Be Okay" rainbow mini-greeting card by Lili Graffiti (with your message transcribed inside), and white envelope.
**FREE SHIPPING IN CANADA AND THE U.S.A. on all orders over $65. U.S. orders ship Tuesdays, Thursdays & Saturdays via USPS from NY state. Canadian orders ship within 3 business days via Canada Post from Montréal, Quebec. Shipping for orders under $65 and for any international order is calculated automatically by the shopping cart at checkout. Prices are in Canadian dollars.
Dot & Lil makes heirloom-inspired, finely crafted goods for bath, body & home. Our products are all made by hand in our Montréal atelier. The things we make are inspired by great ladies of the past, the universe of flowers, and the beauty of tradition. We also design and make a classic line of unisex products for body and home, our Clark & James brand.
OUR TEAM + ATELIER
Dot & Lil was founded in 2008 by Anne Dardick. Anne is obsessed with hot baths, design, fonts, and anything vintage or floral. Her bath addiction is the driving force behind Dot & Lil! We are now a happy team of 15 at the Dot & Lil atelier. Our atelier is located in Montréal, Quebec but USA orders can also ship from our warehouse in Champlain, NY. Check out the lovely retail stores we work with!
OUR STORY: A NOTE FROM OUR FOUNDER ANNE
Dot & Lil started in 2008 as a project with my sister. We started by making soaps and lip balms by hand and selling them at local events in Montreal. After a little while my sister left to pursue new adventures in California, but I was immediately obsessed with the world of fragrances and skincare, and at the age of only 22 I decided to take the leap of building our little project into something bigger. We soon started selling to small shops and independent retailers. One of our very first products was a powdered bath milk. Little did I know this would become the product that is at the very heart of our product line, so many years later! Our Dot & Lil line has always been inspired by great ladies of the past, the beauty of tradition, and the special world of flowers. The little project blossomed into a business that slowly started selling to more and more stores, eventually expanding to sell to stores across Canada and the USA. 12 years later, Dot & Lil is still small but we've grown to be mighty! All still made by hand, by our Dot & Lil team of 14 people in our Montreal atelier. I can't believe I get to play with flowers and bath products for a living, thank you for making our bath dreams come true! We love making beautiful things for you and we can't wait to see what the future will hold for our little team.
xoxo, Anne + the Dot & Lil team
Q: How much does the shipping cost?
A: We offer FREE SHIPPING IN CANADA AND THE U.S.A. on all orders over $65 before taxes and promotional code. Shipping for orders under $65 is calculated automatically by the shopping cart at checkout. Free shipping for order over $65 is added automatically. You can also consult our shipping page.
Q: Do you offer local pickups at your Montréal studio?
A: No, unfortunately our showroom is closed to the public due to the pandemic. We want to keep our clients and our team safe, but we are looking forward to seeing you! When pick-up will be available again, we will be happy to let you know! You can always check if there is a Dot & Lil retailer near you in Québec, Canada and U.S.A.
Q: When will my order ship?
A: Canadian orders ship within 3-5 business days via Canada Post from Montréal, Québec U.S. orders ship Wednesdays & Saturdays via USPS from NY state. You can also consult our shipping page.
Q: Can I order Dot & Lil products if I live outside of Canada or U.S.A?
A: Yes! We are happy to ship everywhere in the world! Shipping cost is calculated automatically by the shopping cart at checkout.
Q: Are Dot & Lil products or the ingredients you use tested on animals?
Q: Are Dot & Lil products vegan? Do they contain any animal-based ingredients?
A: Almost all Dot & Lil products are vegan! The non-vegan ones are: bottled milk bath, sachets, cubes and bubble milks (they contain super moisturizing powdered cow's milk). We also choose not to use palm oil or animal oils. If you have specific concerns about a product or ingredient just email us at firstname.lastname@example.org and we will be happy to advise you.
Q: Are Dot & Lil products natural?
A: All of our base formulas are natural. We choose to use both natural fragrances (essential oils) and synthetic fragrances (fragrance oils). We use essential oils when available (like lavender, bergamot, eucalyptus & lime, and more), but some of our favorite fragrances (like honeysuckle and for example) aren't available in any safe natural form, so we use super-high-quality body-safe fragrance oils to fill out our selection of amazing scents.
If you prefer to avoid our products that contain synthetic fragrances, just check the ingredient list on the product itself or on the product page. It will always indicate what we used. If it contains essential oil, it will indicate ‘’essential oil’’, if we use synthetic fragrances, it will indicate ‘’parfum'’ or '’fragrance oil’’.
Additionally, our products are almost all anhydrous, meaning they contain no water - this allows us to safely formulate them without a synthetic preservative. If you have specific concerns about a product or ingredient just email us at email@example.com and we will be happy to advise you! We love chatting about skincare ingredients.
Q: Why has my candle buried down the center or not to the edge? Why has my wick been drowned out by wax, preventing me from finishing my candle?
You need to let your candle burn to the edge of the jar the first time you use it. Our candles are made with soy wax. The first time you burn a soy candle, made by Dot & Lil or from another company, it creates a “memory” in the wax. This wax memory will be the foundation for how the rest of the candle will burn. Because of this, it is always best to let the candle burn all the way to the edge of the jar, especially the first time it is lit. Otherwise, the candle will often not be able to burn past the ring it was extinguished at the first time, which can create “tunneling” down the center of the candle and can sometimes lead to the wick “drowning” or being extinguished by the wax. To avoid this situation, let your candle burn to the edge every time you use it, trim the wick to 1/4" before every use, and burn your candle in a safe spot without drafts
Q: Can I send my order as a gift?
A: Yes you can! Just before the check out, add a note into your order indicating that it is a gift. You can add a lovely message or buy a greeting card. Nothing in the box will list prices.
Q: I forgot/made a mistake in my order, can I modify?
A: Yes! Send us an email at firstname.lastname@example.org we will be happy to help if your order has not yet shipped!
Q: Can I return any product?
A: Unfortunately no. We do not take back any products for reasons of safety and hygiene.
Q: How do I apply the promotional or discount code you have so kindly given me to my order?
A: During checkout from our shopping cart, on the 'Shipping/Expedition' page, enter your discount code in the field marked 'Discount/Rabais', then click 'Apply'.
Q: Are your products available for wholesale and distribution?
A: Yes they are. We ship from both Montréal, Québec (Canada) and Champlain, New York (U.S.A). You can get in touch with us at email@example.com with your store name and address. We will be happy to send you our catalog and line sheet.